The Start:
In 2018, Co-Founder of Hospitalia Ahmed Abdallah’s father had a car accident and admitted to the hospital for 3 months, When his father returned back home, Ahmed and his family faced a real challenge on how to follow up with his father neurologist on weekly basis. Also, the father needs physiotherapy sessions and nursing care for at least 12 weeks more.
Going 3 times a week to the hospital was not a pleasant journey for the father and his family.
The launch:
And this was the real spark that created Hospitalia… Redefining the healthcare services.
Hospitalia provides a holistic outpatient approach delivering end-to-end healthcare services serving 75% of the patient’s needs by connecting them to doctors, nurses, physiotherapists even radiology and lab services, at the comfort of their homes.
Hospitalia provides an integrated loop of care through post-sales services like follow-up and patient advisory.
Challenges:
One of the challenges Hospitalia team has faced was creating monthly recurring revenue to ensure sustainable revenues and growth.
Hospitalia team created a new revenue stream through its telemedicine subscription for corporates employees with multiple packages that fit different corporates sizes.
Innovation:
Hospitalia is a patient-centric platform that has been designed according to the optimum patient needs providing a seamless experience for getting care, either by hotline, mobile app, or web app.
Hospitalia is helping corporates to boost their employees’ health and wellness through multiple programs includes co-payment and loyalty programs.
Also, Hospitalia partnered with multiple startups aiming to be the first med-tech super app.
The Growth:
With the rising demand for Hospitalia services, more than 250 Medical providers have been registered to Hospitalia that conducted +13K visits and +5.5K phone consultations through the platform helping +7K patients.
Hospitalia partnered with multiple corporates including (Careem, Busset, IACC holdings, Enmaa, Mediconsult, Ora developments) to back their employees with Hospitalia integrated home healthcare services.